Went from 0 to 5 stars in a matter of hours! When I first came into the store I noticed they were super busy. I didn't mind waiting in the sitting area until I was completely overlooked! A couple walked in and was immediately helped while I was still waiting to be assisted. It upset me but I waited patiently until the next person was available to help me because I was confident they would own up to their wonderful reviews online. I was approached for the second time but still wasn't assisted. I ended up leaving super upset but felt the need to call and speak to someone who could help me with the terrible customer service I had just encountered. They were SUPER apologetic and kindly asked that I would come back in so that they could make things right. I was BLOWN AWAY by how they owned up to their mistake and made me feel 100% valued at the end of it all! Matt took great care of me and left me feeling confident that my wedding ring was in good hands. After receiving my ring back earlier than expected I was blown away yet again by how outstanding the quality of work that was put into resizing, soldering and replacing a diamond with my wedding ring. I absolutely love how beautiful it is. I'm obsessed. Thank you so much!
Professional. Insightful. Patient. Absolutely, hands down the best buying experience I've ever had. My first purchase with Robichau's Jewelry was my biggest one to date...my wife's engagement ring and wedding band. The folks at Robichau's took the time to educate and inform me which really helped me understand what I was purchasing. I didn't feel like I was being pressured to buy and was encouraged to take my time. I will NEVER buy jewelry from another company IN MY LIFE and I will ALWAYS refer my family and friends to Robichau's. This place is an institute in my opinion!
I am so happy that Robichau's was recommended to me. They and their staff are very knowledgeable and friendly. They completed the work I requested on time - or early. I would highly recommend them to others.
Great service! Came in for a battery change on my watch. Price was great and they turned it around while I waited. I'll be back for my future jewelry and watch needs.
What a wonderful place to do business. Men were especially helpful and courteous. Replaced a stone in my wedding set and it is as lovely as before...work was done at a very reasonable price. I am delighted and very appreciative !! Janis H Karlik
Robichau S Jewelry is a US Jewelry Store based in The Woodlands, Texas. Robichau S Jewelry is located at 4775 West Panther Creek Drive #B-245, The Woodlands, TX 77381, USA.
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